IFFA Training Academy

Welcome to the IFFA Training Academy

The IFFA Training Academy is your go-to hub for industry-specific education, leadership development, and workforce training. This platform is designed to grow with our members, offering easy access to recorded sessions, on-demand learning, and specialized programs tailored to the needs of petroleum marketers and convenience retailers.

Launched with our C-Store Manager Training program in 2024, the Academy is the foundation for expanding future learning opportunities. As we develop this resource, we encourage members to share ideas for training topics that would benefit their teams, whether it’s operations, compliance, leadership, or customer service.

Together, we can build a stronger, more innovative industry—one training at a time.

Training Programs Offered

C-Store Management Certification Program

Recruiting and retaining top talent is no easy task, especially when you're balancing employee development with business growth. That’s why IFFA has partnered with BandyWorks to offer an exclusive C-Store Management Certification Course.

This hands-on program is designed for rising managers and supervisors, focusing on core areas such as employee management, operational metrics, customer service, and conflict resolution. Participants will engage in in-person classes, role-playing scenarios, and exercises that apply real-world situations. Between sessions, one-hour check-ins will help reinforce learning and offer support along the way.

This is more than training, it’s an investment in your team’s long-term success. Equip your staff with the tools to lead, grow, and thrive in today’s competitive environment.

Have a training need or idea? Let us know—this is just the beginning.

Virtual Training Opportunities

IFFA offers a wide range of virtual training designed to support our members and their teams. Recent sessions have included:

• Optimizing Labor in Your Stores

• Transforming Fuel Distribution with AI: A Roadmap for Efficiency and Growth

• ATG Systems & Indiana UST Registration: What You Need to Know

• The 411 on Reading Your Company’s Profit & Loss Statement

• How to Submit a Successful DataQ Challenge

These programs are designed with your business in mind, providing you with relevant, practical insights directly on your screen. We’re committed to continuing these offerings and welcome your input.

If you know of a valuable training topic or program we should consider sharing with members, please contact Kellie Walsh. These trainings are designed to benefit you, so join us, engage, and maximize the value of your IFFA membership.

Check out our upcoming training events